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Registered vs. Unregistered NDIS Service Providers: What's the Difference and How Does It Affect You?

The National Disability Insurance Scheme, renowned as NDIS, is an Australian government-funded scheme that provides exceptional support to permanent and significant disabled people.

In contrast, to access its services and support, participants have the liberty to work with registered or unregistered service providers in Perth and nearby locations.

In this article, we will perceive the core difference between registered and unregistered NDIS providers and how it may affect participants' experience.

What is a registered NDIS service provider?


A registered NDIS service provider refers to an organization or individual who has met the strict quality and safety standards set by the National Disability Insurance Agency (NDIA). The agency must and has officially approved it to provide services and support to NDIS participants.

Registered service providers mostly undergo a rigorous registration process that includes assessments of their capability to deliver quality services that meet the support and service requirements of NDIS participants.


A registered NDIS provider consists several benefits, including:

Quick access to broader NDIS services

The first and most vital benefits that the registered ones offer are a wide range of services, including specialist disability support services, allied health services, and support coordination.

Quality service assurance

Registered NDIS providers comply with providing high-quality NDIS services that meet the requirements of NDIS participants.

Suitable funding access to services and support

Using a registered provider ensures that participants can access the services and support they require and can be assured that their NDIS funding will cover the cost.

Accountability and Compliance

Registered NDIS organizations must comply with the NDIS Quality and Safeguards Commission's (NDIS Commission) rules and regulations. It ensures participants are held accountable for their services' quality and safety and with the NDIS Commission's standards.

Steps to find a registered NDIS service provider!

Finding a registered NDIS provider in this internet and social media era is easy. If you are good at utilizing these prospects, you are only a few taps o your smart device screen or clicks away from accessing one. Here are a few result-driven tips for finding a registered NDIS provider:

  • You can use tools like NDIS provider finder to find and compare registered providers in your area.
  • You can contact the local NDIS LACs (Local Area Coordinators) for assistance in finding the right NDIS service providers.
  • If you have NDIS Support Coordination in your plan, you can take their help to find registered NDIS service providers.
  • Lastly, it would be better to seek referrals from other NDIS participants or support groups to find the registered and relevant ones.

What is an unregistered NDIS service provider?


Reverse to the registered ones, Unregistered NDIS service providers are organizations or individuals who have not undergone the formal registration process with the National Disability Insurance Agency (NDIA). But they still offer the same services and support to NDIS participants.

These providers have not met the NDIA's quality and safety standards. They are not subject to the exact regulatory requirements as registered providers.

As a result, participants who use unregistered service providers may be at greater risk of receiving low-quality or unsafe services.


Some of the liable benefits comprised in the unregistered service providers are:

Personalized Service

Unregistered NDIS organizations offer more personalized services tailored to the participant's specific needs and preferences than those of the registered ones.


They might offer services at lower costs and within discounts to attract participants and improve their presence.


The unregistered ones are willing to provide services outside of normal business hours or offer services that registered providers do not typically provide.


Unregistered ones ensure high-end availability. They often provide services more quickly or on short notice to maintain their quality in front of participants.

These are some liable and listed benefits that unregistered NDIS providers offer. Now, let's explore the best procedure to find an unregistered one.

How to find an unregistered NDIS service provider?

You could follow the same process as you did for finding the registered NDIS providers.

  • By exploring the internet, social media, and other relevant online platforms
  • By taking referrals from other participants and other groups
  • You can contact community networks such as local disability organizations, advocacy groups, or community centers.

Difference between registered and unregistered NDIS providers!

Registered providers must also undergo regular audits and assessments to meet these standards. The NDIS Commission monitors providers' compliance with these standards and takes action where necessary to ensure the safety and well-being of NDIS participants.

By meeting these standards, registered NDIS providers can provide high-quality, safe, and practical support and services to NDIS participants.

In contrast to cost differences, the NDIS sets the price for each service based on a price guide that considers the service's costs and location. Registered providers cannot charge more than the price limit set by the NDIS for each service.

Unregistered providers, conversely, cannot claim payment directly from the NDIS for their services. Participants who choose to use unregistered providers must manage their own budgets, pay the provider directly, and negotiate a price with the provider.

Considering customization and flexibility, the unregistered participants can personalize their taken service at their convenience.

Be it by paying extra. In contrast, registered ones don't have that luxury and must adjust according to the service provider's setup. It could be tailored but up to a specific limit.

How does it affect NDIS participants?

If you are self-managed in this segment, you can't pay unregistered providers with your NDIS funds. The NDIA will only pay invoices from registered providers. As a result, you may need help accessing the products, services, or allied health providers of your choice.

If you are self-managed, you can choose from registered and unregistered providers. No boundaries or limitations; choose the most reliable option that fits your budget and requirements.

If you are plan-managed, it doesn't matter whether you wish to go with registered or unregistered service providers. Your plan manager will handle your invoices, payments, and record-keeping.

Final Thoughts!

Now that you know the definition, benefits, differences, and impact of registered and unregistered NDIS providers, concluding the best option shouldn't be hard.

No one will understand your condition and requirement better than you. You are the decision maker and must make decisions suited to your personality and end goal.

However, we suggest you use a registered NDIS provider in perth, like Admire Care. As a partner with a registered one comes with much flexibility and compliance.

For more information and end-to-end NDIS assistance, contact us at +61-483-282-061 or write at info@admirecare.net.au